19
Jul
Still Unaware Of What CRM Is ?
Customer Relationship Management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle ensuring that every step of the interaction with consumers goes smoothly and efficiently in
19
Jul
Do you think there is a difference between B2B and B2C CRM ?
Though many people might think that enterprises are also consumers, as they are made up of individual people who make the decisions, but actually their approaches differ wildly in their tactics. As customers, both have slightly different requirements when it comes to building a relationship with bra
13
Sep
CRM Definition
To define CRM, you should first understand its history. CRM stands for customer relationship management, not long ago, the CRMs of the 1980s and before came in the paper-based tools. Pen and paper were the foundations of the first CRMs, so any tracking of customer information during this era was
27
Sep
6 incredible lead scoring benefits in CRM
Lead scoring is a shared sales and marketing methodology for ranking leads in order to determine their sales-readiness, essential to strength your revenue cycle, effectively drive more ROI, and align sales and marketing. lead scoring is a tracking system for the qualification process. It assigns ea
09
Oct
How Automation in CRM works?
Automation is a smart way to remove repetitive tasks from staff workflows and increase overall productivity efficiency. Automation designates a process of significantly reducing or entirely eliminating human labor on daily repetitive tasks and that’s through guidelines rules which will
09
Oct
Is there a solution for repetitive survey issues you face?
Routine and repetitive surveys require a sophisticated and structured approach to the execution of the survey and the management and reporting of the survey response data. Designed well and repeatable automated processes can take the grind out of handling survey datasets - improvin
10
Oct
Is there a relation between social media and your CRM?
Today's customer is social, connected, and informed, sharing their likes and dislikes on Social Media Networks. The voice of the social customer is so powerful that it can sway public opinion of even the most popular companies. What are customers saying about your brand on Social Media? Are the
10
Oct
4 Essential Steps that guarantees lead nurturing
Lead nurturing is the process of developing relationships with buyers at every stage of the sales funnel, and through every step of the buyer’s journey. It focuses marketing and communication efforts on listening to the needs of prospects, and providing the information and answers they need, p
10
Oct
8 Tactics you shouldn`t miss for nurturing your lead
let’s Focus On The Most Effective Lead Nurturing Tactics and Tricks: 1) Targeted content – Leads nurtured with targeted content based on their needs, produce an increase in sales opportunities of more than 20%. 2) Personalized emails - Personalized emails generate up to 6 times higher
27
Nov
2 Core Ideas You Should know in Supply Chain
A Supply Chain is a network between a company and its suppliers to produce and distribute a specific product, and the supply chain represents the steps it takes to get the product or service to the customer. Supply Chain Management (SCM) is a crucial process because an optimized supply chain resu
27
Nov
Supply Chain Management Importance you'd never think about
It is well known that supply chain management is an integral part of most businesses and is essential to company success and customer satisfaction. 1-Boost Customer Service -Customers expect the correct product assortment and quantity to be delivered. -Customers expect products to be available at
13
Jan
7 `R`s of CRM in Supply Chain
Now that supply chain is fast becoming the one key competitive advantage that sets one business apart from its rivals, what could be more natural than to extend the concept to the supply chain as a whole – and to use marketing and customer relationship management (CRM) to pilot the process? C
15
Aug
CRM for Pharmaceutical Industry
The pharmaceutical industry is built on relationships. It relies on a rigorous and proven sales and marketing process to generate new customers and keep existing customers happy and loyal. A CRM is a comprehensive software platform that provides pharmaceutical companies with the tools and resourc
01
Sep
Does my business need a CRM system?
Maybe you've heard about CRM systems but you're not sure if your business is really ready to make the jump. There are many business scenarios that highlight why CRM matters and is important for business. If one or more of these situations apply to you, the right CRM could make your job a who
01
Aug
General CRM Statistics
1. CRM growth isn’t slowing down According to Fortune Business Insights In 2020, the global market for Customer Relationship Management was valued at $52.64 billion. The impact of the pandemic in the same year accelerated the demand for CRM significantly. Companies needed a new
